shipping + returns
S H I P P I N G:
- Beautiful Chaos Boutique ships via USPS & UPS.
- we ship out of North Carolina- 3 days a week.
- you can expect to your next favorite piece to ship within 3-9 business days, unless it is a Pre-Order, which an estimated ship will be listed online. Most items will get to you 2-3 days after shipping. There may be a situation when we are waiting on a restock to arrive which will push your shipping out to that 7-9 business days.
R E T U R N S:
- all returned items must be postmarked within 1 week of the date delivered and return charges are up to the customer.
- if you purchase at a pop-up shop, please reach out within 10 days to arrange a return/exchange for store credit.
- online store credit will be given.
- please note that all sale items, accessories and jewelry are final sale.
- merchandise must be in unworn and unwashed condition.
- any shoes being returned need to be shipped back in the original shoe box + placed in another box to avoid damage.
- once we receive your return, you will receive your online credit code via email.
further questions? please shoot us a note! firstname.lastname@example.org